You Lying Computer!
I was at Giant Eagle and I wanted to try out the shopper assistant (or whatever) where you bring around a little scanner to scan and bag your groceries as you go. I thought it might be faster, since then by the time you get to the checkout you would just have to scan one code and then pay. Well, I was completely wrong.
Not only do you have to bag and scan yourself, but once you get to the special aisle you have to wait for an employee to assist you. And by assist I mean scan half of your groceries again, input a bunch of settings, and then have you pay. You don’t end up saving any time, and you have to stand around feeling stupid while the computer tells you help is on the way. One shopper got really really agitated by this, as she was unable to finish her transaction by herself and had to wait for help.
Computer: Please wait for assistance, help is on the way.
Shopper: RAWR!
Computer: Please wait for assistance, help is on the way.
Shopper: No! No it isn’t! Help is NOT on the way!!!
Employee: I am standing right next to you and I can hear you. As soon as I assist this other customer, I will help you.
It was really funny, but the whole process was poorly executed. The only advantage is getting real-time updates to how much your food bill is going to be, but the process ends up taking longer and the produce label thing is really annoying to use.
By Felina, 3/31/2008 @ 10:34 pm
Hold Up! You shop at a place called Giant Eagle?!?! There’s so much inherent danger and adventure in that name =D
WTT Safeway for Giant Eagle, pst.
By Kabitzin, 3/31/2008 @ 10:53 pm
I used to go to Food Lion back in VA. I find that Druids open the very best supermarkets.
By Catnip, 4/1/2008 @ 12:32 pm
WTF? did you just get Spam in your comments? lol
kill kill!!!
By Kabitzin, 4/1/2008 @ 1:29 pm
UGH…
I will kill it with fire.
By Hung, 4/7/2008 @ 7:51 pm
I did this at Kroger the other day. The system flips out because it thinks you will STEAL whenever something weird goes on. Like using a coupon or buying liquor or removing an item.
Kroger, by the way, sold me an expired package of Chips Ahoy, so I’m never shopping there again.
And yes, I’m encroaching on your personal blog space because you encroached onto mine! Let the madness begin!